New Home Turnover? Don’t Miss the Warranty Details!
- Gabriel Mikael
- May 17
- 2 min read
The paint may be fresh — but your protection lies in the paperwork.
During home turnover, one of the most important (but often skipped) things to check is your warranty coverage. Why? Because it protects you from unexpected repairs and ensures the builder remains accountable even after you move in.
Here’s your guide to what to check on warranties during home turnover 👇
✅ 1. Warranty Periods — Know the Timelines
Workmanship & materials: Usually covered for 1 year
Structural warranty: Often covered for 10–15 years, depending on the developer
Waterproofing, roofing, paint: Typically covered for 1–5 years
➡️ Take note of start and end dates — they begin on the Certificate of Acceptance date.
✅ 2. What’s Covered — and What’s Not
Ask for a clear list of inclusions: cracks, leaks, plumbing, roof, tiles, doors, windows, etc.
Understand the exclusions: damage from misuse, natural wear, DIY alterations
➡️ Request a written warranty policy — not just verbal assurances.
✅ 3. Appliance & Fixture Warranties
Built-in items like water heaters, range hoods, smoke detectors, faucets may have separate manufacturer warranties
Make sure you receive:
Warranty cards
Receipts
User manuals
➡️ These are your direct line to after-sales service.
✅ 4. Service Request Process
How do you file a warranty claim?
Is there a hotline or contact person for repairs?
Are there service request forms, and how long is the turnaround?
➡️ A responsive after-sales team = peace of mind.
✅ 5. Sign-Off Confirmations
Before signing the Certificate of Acceptance, ask for a warranty summary
If issues are pending (e.g., repairs still not done), note them clearly
➡️ Don’t sign unless your coverage is explained and documented.
📸 Pro Tip: Keep a warranty folder with digital copies of all receipts, contracts, and certificates — especially for items with multi-year coverage.
💬 Warranties are your safety net. Don’t walk away from turnover day without understanding how you’re protected.
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